global: resolve_timeout: 5m # 飞书 Webhook 全局超时 http_config: follow_redirects: true # 注意: # 该文件为模板文件,生产环境必须先注入并渲染 `${ALERTMANAGER_*}` 变量, # 再将渲染结果交给 Alertmanager 使用。 # 飞书 Webhook 地址从环境变量 ${FEISHU_WEBHOOK_URL} 注入 # PagerDuty integration key 从 ${PAGERDUTY_INTEGRATION_KEY} 注入 # 告警路由 route: group_by: ['alertname', 'service', 'severity'] group_wait: 30s group_interval: 5m repeat_interval: 4h # 降低重复告警频率(原12h过长,改4h) receiver: 'default' routes: # P0: Critical — 立即通知,同时走飞书 + 邮件(On-Call 链路) - match: severity: critical receiver: 'critical-oncall' group_wait: 10s repeat_interval: 30m # Critical 30min 没恢复重新告警 continue: false # Critical 不继续向下路由 # P1: Warning — 走飞书频道,不发邮件 - match: severity: warning receiver: 'warning-feishu' group_wait: 1m repeat_interval: 2h continue: false # P2: Info — 仅飞书记录 - match: severity: info receiver: 'info-feishu' group_wait: 5m repeat_interval: 24h continue: false # 告警接收者 receivers: # 默认接收者(邮件兜底) - name: 'default' email_configs: - to: '${ALERTMANAGER_DEFAULT_TO}' from: '${ALERTMANAGER_FROM}' smarthost: '${ALERTMANAGER_SMARTHOST}' auth_username: '${ALERTMANAGER_AUTH_USERNAME}' auth_password: '${ALERTMANAGER_AUTH_PASSWORD}' send_resolved: true headers: Subject: '[{{ .Status | toUpper }}][UMS] {{ .GroupLabels.alertname }}' html: | {{ range .Alerts }} 告警名称: {{ .Labels.alertname }}
严重级别: {{ .Labels.severity }}
摘要: {{ .Annotations.summary }}
详情: {{ .Annotations.description }}
时间: {{ .StartsAt.Format "2006-01-02 15:04:05" }}

{{ end }} # CRIT-04 修复: Critical On-Call 接收者(飞书 + 邮件双通道) - name: 'critical-oncall' # 飞书机器人 Webhook(CRIT-04 核心修复:原来全是占位符,现在是真实可用的格式) webhook_configs: - url: '${FEISHU_WEBHOOK_URL_CRITICAL}' send_resolved: true http_config: bearer_token: '${FEISHU_WEBHOOK_SECRET}' max_alerts: 10 # 邮件兜底 email_configs: - to: '${ALERTMANAGER_CRITICAL_TO}' from: '${ALERTMANAGER_FROM}' smarthost: '${ALERTMANAGER_SMARTHOST}' auth_username: '${ALERTMANAGER_AUTH_USERNAME}' auth_password: '${ALERTMANAGER_AUTH_PASSWORD}' send_resolved: true headers: Subject: '[CRITICAL][UMS] {{ .GroupLabels.alertname }} — 立即处理' html: |

⚠️ CRITICAL 告警

{{ range .Alerts }} 告警: {{ .Labels.alertname }}
摘要: {{ .Annotations.summary }}
详情: {{ .Annotations.description }}
Runbook: {{ .Annotations.runbook_url }}
触发时间: {{ .StartsAt.Format "2006-01-02 15:04:05" }}

{{ end }} # Warning 接收者(飞书频道) - name: 'warning-feishu' webhook_configs: - url: '${FEISHU_WEBHOOK_URL_WARNING}' send_resolved: true max_alerts: 20 # Info 接收者(飞书日志频道) - name: 'info-feishu' webhook_configs: - url: '${FEISHU_WEBHOOK_URL_INFO}' send_resolved: false # Info 级别恢复不再通知 max_alerts: 50 # 告警抑制规则 inhibit_rules: # critical 告警激活时,抑制同一服务的 warning - source_match: severity: 'critical' target_match: severity: 'warning' equal: ['alertname', 'service'] # critical 告警激活时,抑制同一服务的 info - source_match: severity: 'critical' target_match: severity: 'info' equal: ['service'] # warning 告警激活时,抑制同一服务的 info - source_match: severity: 'warning' target_match: severity: 'info' equal: ['service']